Case Studies
Aronson & Novicki
by Kurt Rodenhizer, MS, MBA
Aronson & Novicki is a title examination company with over 300 clients. The company’s work predominantly entails organizing client files, compiling details for new work orders, researching titles, completing invoices and matching contact information to billing statements.
Challenges:
A&N needed to improve their file management system and reduce their dependence on paper… »
AX Medical
by Kurt Rodenhizer, MS, MBA
AX Medical is a company that specializes in the engineering and development of medical devices. Their customers are mainly medical manufacturers who outsource to AX for design engineering contracts.
Challenges:
AX has several offices throughout the US, and their customer contact information had become a collection of files from several sources…. »
BM Medical
by Kurt Rodenhizer, MS, MBA
BM Medical provides temperature regulation equipment and disposables to anesthesia departments throughout the world.
Challenges:
BM Medical was using multiple files to manage contact information and to generate sales reports. The method for data entry left room for error and there was no relationship between customer contact information and sales made to… »
Dräger Flow Sheets
by Kurt Rodenhizer, MS, MBA
Dräger Medical provides hospitals with medical systems designed to optimize clinical processes. The company uses “flow sheets” to provide their sales force with part numbers and order information. The flow sheets help Dräger sales reps understand the complex configuration requirements for over 900 parts.
Dräger sales reps use flow sheets as shown… »
Dräger catalog
by Kurt Rodenhizer, MS, MBA
Dräger Medical provides hospitals with medical systems designed to optimize clinical processes. They have several offices throughout the world and there are over 900 parts in their product catalog.
Challenges:
Dräger’s parts as described in the product catalog change frequently and it is difficult to keep the customers and product specialists up-to-date… »
MedLeads
by Kurt Rodenhizer, MS, MBA
MedLeads is a professional communications company that generates sales leads for its clients by calling potential customers, interviewing key contacts and collecting essential information. For each client, on-line calling forms (surveys) are created and used to collect the data requested by their clients. MedLeads uses a team of trained specialists to… »
LS Hospital
LS Hospital has over 10,000 employees or volunteers working for the organization. One of the logistics that is not often considered is the allocation of parking space for this population. The parking lot security system requires employees to scan a card for access to a parking lot and this means the person’s name and scan… »